Australia Rent Arrears Guide: How to Stop Eviction & Get Centrelink to Pay Your Rent
Falling behind on rent is one of the most stressful experiences for tenants in Australia. With rising rental prices across NSW, VIC, QLD, WA, SA, and ACT, more households are entering rent arrears and facing possible eviction. The good news: In many cases, eviction can be stopped, reduced, or fully avoided — especially when tenants act quickly and understand their legal rights. This 2025 guide explains how to stop eviction, negotiate arrears, and request Centrelink payments to help cover your rent. Knowing your rights early gives you the best chance to stay housed.
1. What Happens When You Fall Into Rent Arrears in Australia?
Rent arrears occur as soon as you miss a payment. Each state has different rules, but the process usually follows this pattern:
- 1–7 days overdue: Reminder from landlord or agent
- 8–14 days overdue: Breach notice or Notice to Remedy
- After remedy deadline: Eviction application to tribunal
- Tribunal hearing: Payment plan or termination order
Most tenants do not realise that eviction is not automatic — and tribunals typically allow payment plans if tenants act early.
2. How to Stop Eviction When You Are Behind on Rent
1 — Contact your landlord or agent immediately
Most agencies prefer payment arrangements over tribunal action.
2 — Offer a written payment plan
Example: “I can pay $150 extra weekly until the arrears are cleared.”
3 — Apply for a tribunal order (NCAT, VCAT, QCAT, etc.)
Tribunals often approve payment plans even if the landlord refuses.
4 — Collect evidence of financial hardship
Centrelink statements, medical issues, loss of work, emergency costs.
5 — Do not ignore a Notice to Vacate
Responding early gives you the best chance at approval.
3. How Centrelink Can Help Pay Your Rent (2025 Options)
Many tenants don’t know that Centrelink has multiple payments that can help prevent eviction.
• Rent Assistance
Paid automatically if you receive eligible Centrelink payments.
• Crisis Payment
For tenants who are facing eviction or sudden homelessness.
• Advance Payment
You can request a lump sum in advance to cover rental debt.
• Special Benefit
For people in severe hardship who do not qualify for other payments.
• State/Territory Emergency Rent Assistance
- NSW Rentstart
- VIC Housing Establishment Fund
- QLD RentConnect
- WA Emergency Relief
- SA Emergency Housing Support
- ACT Housing Assistance
Applying early increases the chance your rent arrears can be fully covered.
4. How to Ask Centrelink to Help Pay Your Rent Arrears
- Call Centrelink or visit a service centre
- Explain that you are at risk of eviction
- Provide your rent ledger and Notice to Remedy
- Request urgent processing for Crisis Payment or Advance
- Ask for a Centrepay billing setup so rent is deducted automatically
Centrepay deductions help prevent future arrears and are strongly supported by housing agencies.
Conclusion: Act Early to Stop Eviction and Get Rent Support
Rent arrears can escalate quickly in Australia, but eviction is rarely inevitable. By contacting your landlord early, requesting a payment plan, and applying for Centrelink assistance, most tenants can avoid termination and regain financial stability. Acting early, gathering evidence, and using tribunal protections can significantly improve your chances of staying in your home.
Authoritative Sources
- Services Australia — Centrelink
- Tenants’ Union NSW
- Consumer Affairs Victoria
- RTA Queensland
- SACAT South Australia
Summary
Australia’s rent arrears rules allow tenants to stop eviction through negotiation, tribunal applications, and Centrelink support. Understanding your rights and accessing available payments can prevent homelessness and protect your tenancy. Always act early — delaying increases the risk of losing your rental home.
